Terms of service

1. Scope of Application All sales and deliveries by oneten brand development AG are subject to these terms and conditions in their entirety, unless modified or supplemented by written agreements.

2. Delivery Scope The delivery of the purchased item is carried out in accordance with the sales documents. Minimal design changes and color deviations are reserved. Minor deviations do not entitle the customer to file a complaint.

3. Prices The prices valid at the time of the conclusion of the contract apply. All prices are inclusive of the statutory value-added tax and the prescribed advance recycling fee (vRG), unless otherwise agreed.

4. Payment Terms Unless otherwise agreed in writing, all invoices from oneten brand development AG are due for payment net within 10 days from the invoice date. After this period, the customer is in default without reminder. oneten brand development can claim a default interest rate of at least 5%. All reminder and collection fees in the event of acceptance or payment default are borne by the buyer.

During the period of default, oneten brand development AG is also entitled at any time to withdraw from the contract, demand the return of the delivered goods, and claim damages for the dissolution of the contract.

5. Offer, Conclusion of Contract & Retention of Title The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to submit an offer. By clicking the purchase button, you place a binding order for the items in the shopping cart. The confirmation of receipt of your order takes place together with the acceptance of the order immediately after sending by automated email. With this email confirmation, the purchase contract is concluded.

Deliveries and services are provided exclusively under retention of title.

Delivered goods remain the property of oneten brand development AG until all claims, particularly the payment of the purchase price, are fulfilled. In case of non-contractual behavior of the buyer, such as default in payment, the seller is entitled to withdraw from the contract and reclaim the ordered goods and make them available for resale.

6. Shipping and Transfer of Risk The contract products are checked during shipping and packaged in a commercially customary manner.

If the delivery is delayed due to circumstances beyond our control, particularly due to non-compliance with deadlines by the post, force majeure, traffic or operational disruptions, or similar events, our delivery time is extended by the duration of the hindrance.

7. Warranty & Liability The warranty from oneten brand development AG for the products supplied by it is determined by the warranty provisions of the respective manufacturer/supplier. The customer waives any further warranty claims against oneten brand development AG and the manufacturer/supplier.

The warranty covers manufacturing and material defects under normal use and maintenance. It includes the free replacement of necessary spare parts, replacement with an equivalent product, or if necessary, reimbursement of the entire purchase price excluding shipping costs in the form of a credit, provided we recognize their necessity.

Excluded from the warranty are:

• Damages resulting from negligence, improper use, or other manipulation of the device
• Damages resulting from modifications to the device or the installation of non-original parts
• Damage caused by leaking batteries of a third-party brand or insufficient maintenance
• Normal wear and tear, wear parts, and consumables

Apart from the above-mentioned warranty claims, the buyer has no further defect rights.

oneten brand development AG is only liable for direct damage and only if the customer proves that it was caused by gross negligence on the part of oneten brand development AG or third parties commissioned by oneten brand development AG. The liability is limited to the price of the respective delivery/service.

Any product liability and product liability claims that may be derived from further provisions are excluded to the extent permitted by law, regardless of the legal basis. Liability for slight negligence is also excluded.

If a third party claims or asserts claims for infringement of a patent, copyright, or other industrial property rights due to delivered products, the customer will inform oneten brand development AG in writing without delay about such infringement notices or claims. oneten brand development AG will immediately forward these notices to the supplier or manufacturer and request them to resolve the situation. The customer waives any warranty or liability claims against oneten brand development AG.

8. External Links We have no influence on the content and design of external links and assume no responsibility for their content. Liability for incorrect information or illegal actions is excluded. The respective operators of the external links are responsible for the content.

The content of external links is checked for possible legal violations at the time of linking, but this does not include the review of future updates.

We ask customers to forward questionable links to oneten brand development AG, which will be checked immediately and deleted if necessary.

9. Returns A return of products by the customer requires prior approval from oneten brand development AG (rma@oneten.ch) and is at the customer's expense and risk. The return of the products must be in the original packaging and include a detailed error/defect description and an RMA number, unless otherwise agreed.

Our return address:

oneten brand development AG
c/o SVZ Schweizer Versandzentrum AG
Blumattstrasse 7, Rampe 7
6162 Entlebuch

10. Applicable Law / Jurisdiction The contractual relationship is subject exclusively to Swiss law. The place of jurisdiction is Zurich.

We always strive to resolve any differences with our customers amicably and consensually.

11. Severability Clause Should one or more provisions of this contract be or become invalid or unenforceable after the conclusion of the contract, the validity of the contract as a whole shall not be affected.

In place of the invalid or unenforceable provision, a valid provision shall apply that comes as close as possible to the intent and purpose of this contractual provision.

The above provisions shall apply accordingly if the contract proves to be incomplete.